Frequently Asked Questions

Everything you need to know about Naturel Argania argan oil, our orders, delivery times, and secure payment options.

What payment methods do you accept?

We accept Visa, Mastercard, Interac, Apple Pay, and PayPal. All transactions are 100% secure.

Is It Safe to Order from Your Website?

Yes, absolutely. Your payment is processed 100% securely, regardless of the payment method you choose.

Is it safe to order from your website?

Please contact us as soon as possible; we will do our best to modify or cancel your order before it is shipped.

What are the delivery times?

Your products are shipped within 72 hours from our warehouse in Quebec.

Do you ship throughout Canada and the United States?

Yes, we offer fast shipping throughout Canada and the United States.

What is the minimum order amount for free shipping?

Free shipping is available on all orders of CA$150 or more.

Are your products made with healthy ingredients?

Yes, all our products (butter, serum, shampoo, etc.) are carefully made without preservatives, mineral oil, or parabens.

Do you offer treatments in addition to your at-home products?

Yes, in addition to our online store, we offer in-clinic treatments in Quebec, provided directly by Nouzha.

Do you offer personalized advice?

Yes, our team and our founder offer valuable advice, whether it’s helping you choose the right products or recommending a treatment at our clinic.