Conditions générales de vente

We are pleased to welcome you to the Naturel Argania online beauty shop at naturelargania.com.

We invite you to read these clearly stated Terms and Conditions of Sale and emphasize the importance of understanding them. Please note that by browsing this website without having read the Terms and Conditions, you still agree to be bound by all of them.

These conditions define the rights and obligations of the parties in the context of sales made via the site naturelargania.comThey govern all the steps required to place and track an order. All orders and purchases made through this site are subject to the terms and conditions clearly outlined on : naturelargania.com.

These conditions apply exclusively to final consumers, i.e., any natural person aged at least 18 years who is not acting as a merchant.

Naturel Argania reserves the right to modify or update these Terms and Conditions of Sale at any time on its website. We invite you to visit these pages periodically to review the current conditions, which are binding. In case of disputes regarding the transaction, the computer records shall serve as proof between the parties.

You may save or print these Terms and Conditions. By visiting naturelargania.com you acknowledge and accept our policies and terms.

1. LIABILITY

Naturel Argania cannot be held responsible for improper use of its products. Customers declare they have full legal capacity to accept these Terms and Conditions before placing an order.

Naturel Argania disclaims all liability for:

• Service malfunctions or temporary inaccessibility. We will inform customers in advance of maintenance when possible.
• Improper use of the site due to external reasons (e.g., unsuitable equipment, internet issues).
• Indirect damages, viruses, data loss, or hacking that may occur while using the website. naturelargania.com ;
• Shipping delays attributable to carriers. Such delays do not entitle customers to compensation.
• Any other direct or indirect damage during delivery.

Ownership of the products remains with Naturel Argania until full payment is received. Once delivered, the customer becomes responsible for the product.

2. ACCURACY OF INFORMATION

The information provided on naturelargania.com—including images, product descriptions, advice, color options, pricing, and more—is for reference only. Naturel Argania strives to ensure the accuracy of the information and may correct content at any time without notice.

The display of products/services on the site does not guarantee their ongoing availability.

3. COPYRIGHTS

naturelargania.com has been designed to showcase Naturel Argania’s products and services and provide an online shopping experience. The content—including text, images, videos, and other media—is protected by copyright and trademarks.

You are not authorized to modify, reproduce, or use any content for public or commercial purposes without permission. Any unauthorized use may lead to legal consequences.

4. PAYMENT

When entering your information to place an order, ensure accuracy. Confirming your purchase means you agree to the order and the correctness of the information provided (email, shipping/billing address, postal code, etc.). Naturel Argania is not responsible for delivery errors caused by incorrect information.

• Email address;
• Billing/shipping address;
• Apartment number;
• Postal code;
• Province;
• numéro de téléphone, etc.

Naturel Argania may adjust prices in case of tax changes or obvious errors.

Prices are in Canadian dollars. According to Canadian tax laws, taxes depend on your shipping address: Customers in Quebec pay GST and QST. Customers in other provinces pay GST and HST (if applicable).

Shipping fees will be shown at checkout and detailed in the Shipping & Returns section.

Naturel Argania may adjust prices in case of tax changes or obvious errors.

Products remain the property of Naturel Argania until full payment is received. Orders are finalized upon payment approval.

Payments are securely processed via PayPal. Naturel Argania may cancel any order if payment authorization is declined. A confirmation email with a summary will be sent once the order is approved.

5. ORDERS

Before confirming your purchase, a summary will be displayed including the products, prices, taxes, and shipping fees.

By clicking “Confirm Order,” you are submitting an offer to Naturel Argania to purchase the selected products. This offer becomes binding once you receive a confirmation email.

Currently, Naturel Argania only delivers within Canada.

5.1 Review Your Order

Orders cannot be canceled if:

• Execution costs have been incurred.
• The package is already being shipped.

5.2 Order Processing

Naturel Argania treats every order personally and processes them as quickly as possible. Orders are processed Monday to Friday, except on holidays

• January 1st and 2nd;
• Easter Monday;
• Victoria Day;
• June 24th;
• Canada Day – July 1st;
• Labour Day;
• Thanksgiving;
• Christmas Day – December 25th.

Orders placed between Dec 20 and Jan 6 will be processed starting Jan 6.

Shipping takes place on business days only (Monday to Friday).

During order processing, you may receive emails from Naturel Argania. Please check your inbox regularly for updates.

Naturel Argania reserves the right to: Limit product quantities. Close accounts. Cancel orders deemed abnormal (e.g., large volumes or repeated orders to the same address). mailto:contact@naturelargania.com.

6. PRE-ORDERS

By placing a pre-order, you authorize Naturel Argania to charge your account. The order will be shipped once the product is available.

You may cancel your pre-order anytime before shipping by contacting mailto:contact@naturelargania.com.

7. PRICING, PROMOTIONS & CONTESTS

7.1 Pricing

Prices on naturelargania.com are in CAD, excluding taxes and shipping. Prices may change throughout the year.

7.2 Promotions

Promotional offers apply only within Canada and on naturelargania.com. Offers are valid for a limited time and may change. Promotions are not cumulative, except for free shipping offers.

7.3 Contests

By participating in our contests, you agree to our site policies, contest rules, and applicable laws.

8. PRIVACY POLICY

Naturel Argania respects your privacy. By providing personal data, you agree to its use for newsletters, promotions, and order processing. We encourage you to read the full policy.

You have the right to access, correct, or delete your data. Contact info@naturelargania.com.

8.1 Data Collection

We collect data for: Newsletter subscriptions/unsubscriptions Sending company info or promotions Managing your orders

• gestion de votre inscription à l’infolettre (inscriptions et désabonnements) ;
• transmission d’informations relatives à notre société et à son activité et, avec votre accord, de messages publicitaires ou prospection commerciale ;
• gestion de vos commandes effectuées sur le site.

8.2 Data Recipients

turel Argania is the sole recipient of your data. We only share it when:

• A third-party service is needed for your request
• Legally required (court or admin order)

Data is stored securely on Canadian servers.

8.3 Data Security

We take all reasonable precautions to protect your data. However, no internet transmission is ever fully secure.

9. RESTRICTIONS ON RESALE

Naturel Argania products are meant for sale only on our official site and within our distribution network. Any resale outside of these channels is prohibited and may result in civil or criminal liability.

10. COOKIES & TRACKING TECHNOLOGIES

When browsing naturelargania.com, cookies may be stored on your device to improve your experience.

10.1 Purpose of Cookies

Cookies allow us to:

• Adapt site display to your device settings
• Remember form inputs and cart contents
• Provide access to personal account areas
• Maintain session security

10.2 Managing Cookies

You can disable cookies at any time via your browser settings. However, doing so may limit site functionality.

You can configure your web browser to allow cookies to be stored on your device or, alternatively, to reject them, either automatically or based on their source. You can also configure your browser to ask you each time before a cookie is stored on your device.

Refusing Cookies : If you refuse to allow cookies to be stored, you may no longer be able to access certain features required to navigate some areas of naturelargania.com. In addition, Naturel Argania may not be able to recognize the type of browser used on your device, your language preferences, or your display settings. Where applicable, we cannot be held responsible for any consequences resulting from the malfunction of certain services on naturelargania.com due to Naturel Argania being unable to store or access the cookies required for their operation.

11. HYPERLINKS

The website may contain links to third-party sites. Naturel Argania is not responsible for the content, accuracy, or security of these external sites.

COMPLAINTS / INFORMATION

For any questions or complaints regarding our Terms of Sale, please contact: mailto:contact@naturelargania.com.